Our Cleanliness Commitment

Your wellness is our top priority. Our hotel has a COVID Safe Plan endorsed by the NSW Government. Please read on to see all the ways we are operating to keep our guests and our associates safe and healthy: 

Meetings & Events

  • Seating plans for meetings and events following social distancing guidelines
  • COVID Safe capacity chart
  • Sanitisation stations in every meeting room including sanitiser and disinfecting wipes
  • Masks and gloves available on request
  • Outdoor break space in the fresh open air on the Pier
  • Individual meals (not shared) per attendee
  • Contactless meal delivery
  • Desks sanitised after every guest

Hotel & Dining Venues

  • Contactless check-in available for Marriott Bonvoy members
  • Keyless room access available for Marriott Bonvoy members
  • Our associates are wearing masks for the best protection for our guests and themselves
  • Masks are provided complimentary for all hotel guests and we encourage guests to wear them if they would like to
  • We are using an Electrostatic Disinfectant spray cleaning gun in public areas of the hotel
  • Restaurant and bar seating plans follow social distancing guidelines
  • We are accepting a maximum of 30 people per group booking, appropriately spaced within the booking area
  • We have a ‘Santiser Sommelier‘ available for guests to select their choice of hand sanitiser from local, Australian distilleries
  • Freshly printed menus are given to each dining guest and tables are cleaned in front of you on arrival
  • Time is left in-between dining bookings to allow for deep cleaning of the space
  • Sanitisation stations are available readily throughout public areas
  • Our staff sanitise hands after every interaction
  • Dishwashers are set to over 85°C to sanitise cutlery and crockery
  • Elevated santisation of common areas – high contact areas are cleaned at least every 2 hours using EcoLab products
  • Contactless meal delivery for in-room dining
  • Cashless payments are encouraged

Pier One Sydney Harbour, The Gantry Restaurant and Bar One are committed to the health and wellness of our guests and the community we live in.  We are avid supporters of the COVID Safe app and encourage all of our associates and guests to register for this app before visiting. Pier One Sydney Harbour, including The Gantry Restaurant and Bar One, has been certified COVID-Safe by the NSW Government. 

If you have any questions, please feel free to contact us further. You are in good hands at Pier One Sydney Harbour!